Return and Refund Policy
Last Updated: 28-11-2023
Welcome to Cyborg Host, a service provided by AU Technologies Ltd. This Return and Refund Policy outlines our policy regarding returns and refunds for the services we offer.
1. 30 Days Money-Back Guarantee
1.1 Applicability: Our 30 days money-back guarantee applies to shared hosting and reseller hosting services only.
1.2 Request for Refund: If you are not satisfied with our shared hosting or reseller hosting services within the first 30 days of your purchase, you may request a refund by contacting our support team.
1.3 Refund Process: Upon receiving your refund request, we will process the refund within a reasonable timeframe. Please note that refunds may take a certain number of days to be reflected in your account.
2. No Refund on Other Services
2.1 Exclusion: The 30 days money-back guarantee does not apply to other services, including but not limited to VPS hosting, dedicated servers, and domain registration.
3. Contact Information:
AU Technologies Ltd
41 Devonshire Street Ground Floor
London W1G 7AJ
Email: [email protected]